Templafy

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Templafy One Operational
90 days ago
100.0 % uptime
Today
WebApp ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Templafy Hive Operational
90 days ago
99.98 % uptime
Today
Account Management ? Operational
90 days ago
100.0 % uptime
Today
Add-in Management ? Operational
90 days ago
100.0 % uptime
Today
AI Assistant Operational
90 days ago
99.95 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Email Signature ? Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
99.98 % uptime
Today
Library & Dynamics ? Operational
90 days ago
99.9 % uptime
Today
Productivity Operational
90 days ago
100.0 % uptime
Today
Resource Management ? Operational
90 days ago
100.0 % uptime
Today
User Management ? Operational
90 days ago
100.0 % uptime
Today
Templafy Email Signature Server Operational
90 days ago
100.0 % uptime
Today
Email Signature Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average response time
Fetching
Jul 26, 2025

No incidents reported today.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

No incidents reported.

Jul 23, 2025

No incidents reported.

Jul 22, 2025
Service degradation - Templafy Web add-ins Unavailable on Mac After Office 16.99 Update
Resolved - Since this issue was caused by a recent Microsoft Office update, we have created a GitHub issue to bring it to Microsoft's attention. Until Microsoft addresses the problem, affected users can use the following workaround to fully resolve the Web Add-in loading issue:
https://support.templafy.com/hc/en-us/articles/29028257609501-Templafy-Web-Add-ins-no-longer-accessible-on-Mac-after-Microsoft-Office-update-16-99
We apologize for the impact to affected customers.
Jul 22, 16:31 CEST
Monitoring - The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Jul 22, 13:29 CEST
Identified - We have identified an issue that affects a subset of customers and are working towards a resolution.
After updating Office to version 16.99 on Mac, Templafy Web add-ins in Word, Excel, and PowerPoint are no longer accessible.
Further updates will be posted here soon.
Jul 22, 11:35 CEST
Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025
Service degradation - AI-Assistant prompt templates page is not accessible (Production 0)
Postmortem - Read details
Jul 22, 11:49 CEST
Resolved - The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.
Jul 18, 11:32 CEST
Monitoring - The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Jul 18, 11:12 CEST
Identified - We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Jul 18, 10:43 CEST
Investigating - We are currently investigating this issue.
Jul 18, 10:33 CEST
Jul 17, 2025
Service degradation - Content library is not working on web addin in West Europe (Production 0)
Postmortem - Read details
Jul 21, 13:04 CEST
Resolved - The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.
Jul 17, 16:57 CEST
Monitoring - The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Jul 17, 16:53 CEST
Identified - We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.
Jul 17, 16:34 CEST
Investigating - We are currently investigating this issue.
Jul 17, 15:57 CEST
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

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