Templafy
All Systems Operational
Templafy One Operational
90 days ago
100.0 % uptime
Today
WebApp ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Templafy Hive Operational
90 days ago
99.95 % uptime
Today
Account Management ? Operational
90 days ago
100.0 % uptime
Today
Add-in Management ? Operational
90 days ago
99.96 % uptime
Today
AI Assistant Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Email Signature ? Operational
90 days ago
100.0 % uptime
Today
Engage Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Library & Dynamics ? Operational
90 days ago
99.65 % uptime
Today
Productivity Operational
90 days ago
100.0 % uptime
Today
Resource Management ? Operational
90 days ago
100.0 % uptime
Today
User Management ? Operational
90 days ago
99.89 % uptime
Today
Templafy Email Signature Server Operational
90 days ago
100.0 % uptime
Today
Email Signature Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Average response time
Fetching
Past Incidents
Dec 12, 2024

No incidents reported today.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Postmortem - Read details
Dec 6, 10:44 CET
Resolved - The issue was identified, and a fix was deployed to all environments. Further information will be provided in a postmortem shortly.
We apologize for the impact to affected customers.

Dec 4, 21:53 CET
Investigating - Template Designer won't open, and this is likely affecting admins for East US (Production 2).
Dec 4, 21:03 CET
Postmortem - Read details
Dec 6, 10:32 CET
Resolved - The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

Dec 4, 14:22 CET
Monitoring - The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Dec 4, 13:49 CET
Update - We are actively deploying a potential fix and continuing to investigate the root cause of the issue. While we anticipate this may provide partial mitigation, our team is committed to achieving a full resolution as quickly as possible.
Dec 4, 12:29 CET
Identified - Last night, we identified an issue affecting our West Europe (Production 0) environment and believed it was resolved using a workaround, moving the status to monitoring. However, as of this morning, we have observed that the issue has propagated to additional production environments starting 7:48AM CET. As a result, we have updated the status back to identified and are actively working on resolving the broader impact.

Thank you for your patience.

Dec 4, 09:42 CET
Monitoring - The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.
Dec 3, 21:04 CET
Identified - We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

Dec 3, 17:41 CET
Dec 3, 2024
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.