Starting at 24-th of May at 10:27 CEST a subset of Templafy One custtomers started experiencing slow response times when accessing the application. The issue was caused by an unexpected situation in our offline component, that resulted in an excesive number of operations on our storage account, causing it to have a slower response. Upon identifying the issue, at 11:35 CEST, we promptly implemented short-term preemptive measures to stabilize the system and restore performance to acceptable levels. These measures, including immediate mitigation steps and intensified monitoring, proved effective in maintaining system stability and ensuring ongoing performance within our standards. In parallel, we have initiated a comprehensive review of our system to implement long-term changes aimed at enhancing efficiency and performance. Our team is diligently working on optimizing the codebase to identify and implement improvements that will ensure optimized performance in future scenarios.