On September 14th, 2023, starting at 08:00 AM CET, users of Templafy Hive encountered an issue where they were unable to access some asset folders in library. The root cause of this problem was that the navigation paths for the library assets were out of sync at the database level. This issue was caused by a migration problem that occurred during recent refactoring.
Upon receiving notifications, our engineers fixed the migration problem. This action restored the proper functionality of the application, successfully resolving the incident by September 15th at 03:27 PM CET.