Azure Network issues impacting connectivity worldwide causing service degradation in Templafy One and Templafy Hive

Incident Report for Templafy

Postmortem

Preliminary Post Incident Review for Azure Networking Issue can be found here:

https://status.azure.com/en-us/status/history/#:~:text=Preliminary%20Post%20Incident%20Review%20(PIR)%20%E2%80%93%20Azure%20Networking%20%E2%80%93%20Global%20WAN%20issues%20(Tracking%20ID%20VSG1%2DB90)

Posted Jan 27, 2023 - 14:09 CET

Resolved

The incident has been resolved by Microsoft and both Templafy One and Hive are working as expected.

Preliminary Root Cause provided by Microsoft:
"We determined that a change made to the Microsoft Wide Area Network (WAN) impacted connectivity between clients on the internet to Azure, connectivity between services within regions, as well as ExpressRoute connections."

Post-mortem to be provided by Microsoft in the next 3 days at the following link : https://status.azure.com/en-us/status/history/#:~:text=Azure%20Networking%20%2D%20Multiple%20regions%20%2D%20Mitigated%20(Tracking%20ID%20VSG1%2DB90)

Posted Jan 25, 2023 - 14:26 CET

Monitoring

Microsoft reported this issue to be mitigated. Both Templafy One and Hive are working as expected.
We will continue to monitor Templafy One and Hive status

Posted Jan 25, 2023 - 12:10 CET

Update

MIcrosoft has identified the issue and started to mitigate it. More information can be found at: https://status.azure.com/en-us/status.

Posted Jan 25, 2023 - 11:29 CET

Identified

Service degradation in Templafy One and Hive caused by Azure Network issues in several regions
Further updates can be seen here - https://status.azure.com/en-us/status

Posted Jan 25, 2023 - 09:43 CET

This incident affected: Templafy One (WebApp) and Templafy Hive (Account Management, Authentication, User Management, Resource Management, Add-in Management, Library & Dynamics, Email Signature, Integrations, Engage).