On September 14th, 2023, starting at 08:00 AM CET, users of Templafy Hive encountered an issue where they were unable to access asset folders. The root cause of this problem was traced back to a recent change in the way navigation paths were handled. Specifically, the handling of certain characters had been altered, resulting in unforeseen complications in asset folder routing.

Upon receiving notifications, our engineers swiftly identified the issue and initiated corrective measures to revert the system to its previous, fully functional state. This action restored the proper functionality of the application, successfully resolving the incident by 02:55 PM CET.