Degraded performance detected on West Europe (Production 1)

Incident Report for Templafy

Resolved

The incident has been resolved, and further information will be provided in a postmortem shortly.

We apologize for the impact to affected customers.

Posted Dec 17, 2025 - 16:04 CET

Monitoring

The incident has been successfully mitigated, and our team is actively monitoring the situation to ensure ongoing stability and performance. We are observing the systems to prevent any further disruptions.

Posted Dec 17, 2025 - 10:06 CET

Identified

We have identified an issue that affects a subset of customers and are working towards a resolution.
Further updates will be posted here soon.

Posted Dec 17, 2025 - 09:19 CET

This incident affected: Templafy Hive (Account Management, Library & Dynamics, User Management).